PRIVACY POLICY


Last updated: 2025

This Privacy Policy describes how LLC “Helios Digital Group” (“Company”, “we”, “our”) collects, uses and protects the personal data of users (“you”) when you visit our website or interact with our services.



1. Information We Collect


We may collect the following categories of information:

• Information voluntarily provided by you (name, email address, or other contact details).
• Technical information automatically collected when you visit our website (IP address, device type, browser type, cookies).
• Interaction data (pages viewed, clicks, time on site).

We do not collect sensitive personal data.



2. How We Use Your Information


We use personal data for the following purposes:

• To provide and improve our website and services;
• To communicate with users upon request;
• To analyze website performance and optimize user experience;
• To prevent fraud and ensure security.

We do not use your data for automated decision-making or profiling.



3. Legal Basis for Processing


We process personal data on the basis of:

• Your consent;
• Our legitimate interest in operating and improving our website;
• Compliance with applicable laws.

4. Data Storage


We store your information only for as long as necessary to achieve the purposes of this Policy.
We take reasonable security measures to protect your data from unauthorized access.



5. Sharing of Information


We do not sell or transfer your personal data to third parties, except:

• Service providers who support our website operations;
• When required by law or governmental request.

6. Your Rights


Depending on your jurisdiction, you may have the right to:

• Access your personal data;
• Request correction or deletion;
• Withdraw consent;
• Request restrictions on processing.

You can exercise these rights by contacting us at:
📩 support@helios-dg.com



7. Cookies


Our website may use cookies to improve functionality and analyze traffic.
You may disable cookies in your browser settings.



8. Links to Third-Party Services


Our website may contain external links.
We are not responsible for the content or privacy practices of third-party websites.



9. Changes to This Policy


We may update this Privacy Policy from time to time.
The latest version will always be available on this page.



10. Contact Information


If you have questions regarding this Policy, you can contact us at:

LLC “Helios Digital Group”
Email: support@helios-dg.com
Address: Almaty, Dostyk Ave 132/5